Had a great story I wanted to share with you. About a week ago we had a husband in dire need of our services call in to U Gotta Eat. He was referred to us by one of our partner restaurants and needed a very specific salad for his wife who was supposed to have her lunch delivered 10 minutes ago! And to add on to that he was currently in Warren with a hungry wife in Boardman. So we very quickly introduced our services to him (since this was his first time and wasn't quite familiar with what we do) and got down to helping our friend out.
His wife needed a chicken salad with fries and mozzarella cheese on top. Our experienced Customer Service Rep jumped into action choosing all restaurants who have chicken salads, then whittling it down to chicken salads with mozzarella. But... no chicken salad topped with mozzarella cheese and fries! So our Customer Service Rep came up with just ordering a separate order of fries along with the salad and having the restaurant place them on it. BINGO!! (This took all of 3 - 5 minutes!)
Then we run into the problem of no clear address, he knew where it was approximately at but didn't know the exact street number. No problem for U Gotta Eat. Our experienced delivery driver was able to find it in record time.
Within 30 minutes his wife had her salad and raved to the other nurses how great her husband was. The other nurses had never heard of the service and wished their husbands were that considerate (we handed out menu guides fellas so it's not too late). Her husband absolutely raved about how great U Gotta Eat and the customer service was and said he was going to let everyone know about it. And everybody's happy!
Hey, at U Gotta Eat it's just part of our mission: "Reliable and remarkable service every time!"
All the Best,
Derek Caffe
CEO/ Founder
U Gotta Eat
35 S. Champion St., Suite 310B
Youngstown, OH 44503
http://www.UGottaEat.com
info@ugottaeat.com
P: 330 743 8135
F: 330 480 9607
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